• on December 05 2022

    【Announcement from Fukuoka City: December 2, 2022】COVID-19 Cases are on the Rise! Continue to take Measures against the Spread of COVID-19!


    Currently, the number of COVID-19 cases is on the increase. There is a possibility of increased cases of a seasonal influenza as well this winter and the further spread of COVID-19 could burden the healthcare system even further. All residents are therefore still urged to take thorough preventative measures. Please continue to comply with the following measures.

    1. When going out or travelling

    • Even if you have been vaccinated, you should wear a mask (masks made of non-woven material are strongly recommended) when going out and ensure you disinfect your hands and fingers and take your body temperature at destination.
    • Also carefully check the infection situation in your destination and that any facilities you will visit are taking measures to prevent the spread of COVID-19 and act accordingly.
    • Take extra care if you are elderly, have pre-existing medical conditions, or come into regular contact with the elderly or people with pre-existing medical conditions.
    • If you display any symptoms such as a fever, do not leave the house. If you are at a higher risk of developing severe symptoms because of your age or a pre-existing medical condition, seek medical assistance promptly.
    • If you are at a lower risk of developing severe symptoms, test yourself using the antigen qualitative test kits. If you test positive, register with the Positive Persons Registration Center.
      *See the Fukuoka Prefecture website: Distributing Antigen Test Kits to Symptomatic Persons and Close Contacts, and Registering Positive Cases (Japanese only).

    2. Preventative Measures

    Basic Measures

    • Be thorough with basic measures to prevent the spread of COVID-19, even if you have been vaccinated, such as washing your hands, gargling, wearing a mask, and avoiding the 3C’s:
      -Crowded places
      -Close contact
      -Confined spaces
      Windows tend to remain closed when the heating is on. Ensure that rooms are well ventilated by opening windows regularly.
    • If you come into contact with elderly people or people with pre-existing medical conditions, for example, take action to protect them by wearing masks and ventilating rooms frequently.
    • Please consider getting the omicron vaccine as soon as possible to protect yourself and your loved ones. Also, please consider, especially if you are elderly, getting a flu vaccine as soon as possible, too, as the numbers of cases of both a seasonal flu and COVID-19 are expected to rise.
    • Wear a mask at all times when using public transport and refrain from talking loudly.
    • Stockpile antigen qualitative test kits (excluding those for research use), antipyretics, food and daily necessities in case you test COVID-19 positive and need to self-isolate at home.

    Wearing masks

    Follow these guidelines when wearing a mask.

     You must wear a mask when you are:

    ・indoors and cannot keep at least 2 meters away from other people;
    ・indoors and can keep at least 2 meters away from other people, but are talking (you may be able to remove your mask if sufficient infection countermeasures are in place);
    ・outdoors but cannot keep your distance away from other people when talking; and
    ・in contact with high-risk people, such as when visiting elderly people or hospitals.

    You do not have to wear a mask when you are:

    ・indoors and can keep at least 2 meters away from other people, and do not talk;
    ・outdoors and can keep at least 2 meters away from other people; and
    ・outdoors but cannot keep at least 2 meters from other people, but do not talk.

    You should take care of the following when putting masks on children:

    ・Be careful when putting masks on pre-schoolers (children who have not started elementary school). It is especially not recommended to put masks on children younger than 2 years old.
    ・Regardless of whether they can maintain social distancing, children that are aged 2 or older but have not started elementary school should not be made to wear a mask. This is to take into consideration their development and physical conditions. They should not be made to wear a mask if they are unwell and have difficulty keeping their mask on. If you do put a mask on your child, make sure a parent or guardian is with them at all times to monitor their health.

    Eating & Drinking

    • When eating out, choose establishments that are following industry guidelines such as displaying an Infection Prevention Certificate issued by Fukuoka Prefecture, and avoid going to establishments that are not taking thorough preventative measures against the spread of COVID-19.
    • Infection prevention certified establishments are those which have been certified to meet all 40 of infection prevention criteria, and display a golden Infection Prevention Certificate.
    • In establishments that do not display an Infection Prevention Certificate issued by Fukuoka Prefecture, restrict the number of people from the same group to 4 people or less per table.
    • Do not eat or drink in groups in places where infection prevention measures cannot be thoroughly put in place, such as on the street and in parks. Behavior such as cherry blossom viewing parties can increase the risk of spreading the virus.
    • To reduce the risk of catching the virus when eating out, be thorough with the following measures to prevent the spread of COVID-19.
    • Wear a mask when talking and do not raise your voice. (This includes gatherings at private homes.)
    • When drinking alcohol while eating in groups, you are more likely to become over-excited and careless, and raise your voice over time. Avoid eating and drinking for extended periods in groups. (This includes gatherings at private homes.)
    • Do not pour drinks for one another or share glasses or drinks as it raises the risk of spreading the virus.
    • If you change seats to join another table, make sure you keep your distance from other people.
    • Even during stand-and-eat events, stay at least 1 meters away from other people as much as possible and wear a mask when talking.
    • Check your temperature and sanitize your hands whenever entering an establishment.

    Using karaoke facilities

    • Wear a mask even when singing and maintain social distancing of two meters or more.
    • Disinfect the microphone before passing it on to the next singer.
    • Sit one meter or more away from other users, and do not sit opposite one another.

    Event participation

    • Check the infection prevention measures taken by the event organizers before you attend the event and think carefully whether to attend it not if the measures are insufficient.
    • Follow the instructions of the event organizers when entering or leaving the venue to avoid crowdedness.
    • If you are eating or drinking at the event, use a designated area to reduce the risk of virus transmission.
    • Take sufficient preventative measures against the virus both before and after the event, and follow organizers requests to travel directly to and from the venue.

    Free PCR or Antigen Test

    Regardless of whether you have been vaccinated against COVID-19, you can take the test for free if you are in a high risk environment and are worried about the virus.

    Fukuoka Prefecture Website (Free COVID Testing for People with No Symptoms) (Japanese only)

    If you have a fever or any cold-like symptoms

    If you have a fever or any cold-like symptoms, contact your local doctor or medical facility by telephone for advice first.
    If you are unsure of where to call or have any worries about the virus, call the COVID-19 Hotline for advice:

    COVID-19 Multilingual Hotline (available in 19 languages)

    Telephone: 092-687-5357 (24-hour service)

    Hotline for advice

    Announcements about COVID-19 from Fukuoka Prefecture and Fukuoka City are continually updated, so keep checking the links below to keep up to date.

    Fukuoka Prefecture Website

    Fukuoka City Website (Support for Foreign Residents)

    Fukuoka City Website (Advice for Foreigner Residents Struggling due to COVID-19)

    The Fukuoka City COVID-19 Vaccination Program

    Fukuoka City COVID-19 Vaccination Program

    3. Restricting Business Hours for Food and Other Service Providers

    • Always follow industry guidelines, and ensure that any certification criteria (for COVID-19 Safe Certified Shops) are met. Especially ensure that you ventilate the establishment by regularly opening doors and windows as doors and windows tend to remain closed when the heating is on in winter.
    • Display your Infection Prevention Certificate (gold) issued by Fukuoka Prefecture on a place visible from outside.
    • If you have not been certified as COVID-19 safe, apply to obtain an Infection Prevention Certificate issued by Fukuoka Prefecture.
    • Ask customers to finish eating and drinking within two hours or less.

    For facilities offering karaoke

    • Disinfect the microphone and remote control after each customer leaves. Put disinfectant products in each karaoke box room.
    • Be thorough with infection preventative measures such as ensuring customers do not create 3C situations and thoroughly ventilating the room.
    • Snack bars and karaoke cafés share karaoke equipment between large numbers of unspecified people, be especially thorough with ventilating the venue and ensuring social distance.

    Food service operators must take care with the following measures:

    • ventilate the venue thoroughly every 30 minutes by completely opening two windows in different locations for five minutes at a time.
    • set up hand sanitization equipment and disinfect the business premises.
    • measure customers’ temperatures and have them sanitize their hands when entering.
    • tell customers to wear a mask when talking and not to raise their voices.
    • do not place seats facing towards each other, and ensure that seats are placed more than 1 meter apart.
    • provide shatterproof acrylic screens or other appropriate physical barriers to prevent droplet transmission when appropriate social distancing cannot be maintained.
    • Make sure customers do not pour drinks for one another or share glasses or drinks as it raises the risk of spreading the virus.
    • If customers move to join another table, make sure they keep their distance from other people.
    • Even during stand-and-eat events, stay at least 1 meter away from other people as much as possible and wear a mask when talking.
    • install a sign at the entrance of your business refusing entry to anyone who is unwell, not wearing a mask, or removes their mask when not eating.

    4. Event Restrictions

    For events with more than 5,000 attendees or over 50% of venue capacity:

    • Events should be held without raised voices.
    • Event organizers must create an infection-prevention and safety plan and submit it to the Fukuoka Prefectural Government for confirmation.
    • The maximum number of attendees for events shall be limited to the maximum capacity for the venue.
    • The maximum capacity for events is 100%.

    If the event venue is clearly defined as having areas “with raised voices’” and “without raised voices”, the maximum capacity should be 50% and 100% for “with raised voices” and “without raised voices”, respectively.

    For events where the above does not apply:

    For events that do not create an infection prevention and safety plan, you must publish how the event is complying to the Necessary Preventative Measures to Prevent Infection when Holding Events, and store this information for one year after the event.

    For events with a set capacity

    Maximum attendees: up to 5,000 people, or 50% of venue capacity, whichever number is bigger. Furthermore, attendance ratio should be set to 50% at events with raised voices or 100% at events without raised voices.

    If the event venue is clearly defined as having areas “with raised voices’” and “without raised voices”, the maximum capacity should be 50% and 100% for “with raised voices” and “without raised voices”, respectively.

    For events without a set capacity

    • Events with raised voices must ensure sufficient social distancing (2 meters where possible, at least 1 meter). If you cannot maintain these limits, rethink whether the event should be held.
    • Events without raised voices must ensure sufficient space so attendees do not come into physical contact.

    Events must follow the New Normal and industry guidelines.

    • Follow basic COVID-19 preventative measures, such as arranging seating to prevent the 3C’s, ensuring social distancing, wearing masks, and managing the movements of athletes, performers and participants before, during and after the event.
    • Tell attendees to take sufficient preventative measures against the virus both before and after the event, and to travel directly to and from the venue.